SMS TERMS & CONDITIONS

Last Updated: August 25, 2026

These SMS Terms & Conditions (“SMS Terms”) govern text message communications from Loom & Foundry(“Company,” “we,” “us,” or “our”). By opting in to receive SMS messages from us, you agree to these SMS Terms.

1. SMS PROGRAM

By providing your mobile telephone number and opting in to receive SMS communications, you consent to receive text messages from Loom & Foundry at the mobile number you provided.

Depending upon the consent you provide, messages may include:

  • Order confirmations and updates;

  • Purchase, pickup, delivery, or shipping information;

  • Customer service communications;

  • Responses to questions or requests;

  • Appointment or event information;

  • Product information;

  • Store announcements;

  • Special offers and promotions; and

  • Other communications related to Loom & Foundry and its products or services.

2. CONSENT TO RECEIVE TEXT MESSAGES

We will ask for your consent to receive text messages verbally. Your consent to receive SMS messages is voluntary.

Consent to receive SMS messages is not a condition of purchasing any goods or services from Loom & Foundry.

By opting in, you represent that you are the subscriber or customary user of the mobile telephone number provided and that you are authorized to consent to receive text messages at that number.

3. MESSAGE FREQUENCY

Message frequency may vary depending upon your interactions with us and the types of communications to which you have consented.

4. MESSAGE AND DATA RATES

Message and data rates may apply.

Your wireless carrier's standard messaging, data, and other rates and charges may apply to messages sent by us and messages you send to us. Please contact your wireless carrier for information regarding your mobile plan.

5. HOW TO OPT OUT

You may opt out of receiving SMS messages from us at any time by replying STOP to any text message you receive from us.

After you send STOP, you may receive a confirmation message indicating that you have been unsubscribed. You will no longer receive SMS messages from the applicable messaging program unless you subsequently opt in again.

6. HELP

For assistance, reply HELP to an SMS message from us or contact us at:

Loom & Foundry
hello@loomandfoundry.com
(406) 577-9917

7. PRIVACY

We respect your privacy. Information collected through our SMS program is handled in accordance with our Privacy Policy, available at:

https://www.loomandfoundry.com/privacy-policy

SMS consent is not shared with third parties or affiliates.

We do not sell, rent, share, or otherwise disclose your SMS consent or opt-in information to third parties or affiliates for their marketing or promotional purposes.

We may use service providers solely as necessary to facilitate the technical delivery of SMS communications on our behalf. Such providers are not authorized to use your SMS consent for their own marketing or promotional purposes.

8. SUPPORTED CARRIERS

SMS delivery is subject to the availability and operation of wireless networks and participating mobile carriers. Carriers are not liable for delayed or undelivered messages.

We cannot guarantee that SMS services will be available at all times or through every wireless carrier.

9. MOBILE NUMBER CHANGES

If you change, deactivate, or transfer your mobile telephone number, you agree to opt out of our SMS program before discontinuing use of that number when reasonably possible.

You may contact us to update the mobile number associated with your information.

10. CHANGES TO THE SMS PROGRAM

We may modify, suspend, or discontinue our SMS program or these SMS Terms at any time, subject to applicable law.

If we materially change these SMS Terms, we may update the “Last Updated” date above and post the revised SMS Terms on our website.

11. ELIGIBILITY

You must be at least 18 years old or have the permission of a parent or legal guardian to participate in our SMS program.